TRAINING

"Learning is an experience. Everything else is just information." Albert Einstein

Rick Training Workshops

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    Business Advisor, Business Mentor, Rick skilfully delivers a number of training workshops. The material being explained is a culmination of experiences gained in his three decades of being in business. You will be sure to pick up a few gems and plenty of real life stories and examples on how to implement the material being explained in your business.

    The sessions are interactive with plenty of participation and exercises to make sure each participant not only understands the material but also has clear, actionable steps to make an immediate difference.

    Most training sessions are limited to 30 participants. Some are limited to 12 participants simply to ensure that each participant has the attention and feedback needed to fully absorb the material and participate in the workshop practice sessions.

    Intensive Business Essentials

    5 Day Course & Workshop

    • Finance Essentials
    • Marketing & Sales
    • Negotiation
    • Productivity & Scaling
    • Communication

    Art of Persuasion

    2 Day Course & Workshop

    • Persuasion in sales, motivating others & negotiation
    • 12 Rules of Persuasion
    • SLAP formula

    Art of Selling

    3 Day Course & Workshop

    • Preparing for the sale
    • Needs Assessment
    • Handling Objections
    • Upselling & maximising
    • After the sale

    Customer Experience

    1 Day Workshop

    • Experience not service
    • Managing expectations
    • Difficult Customers

    Public Speaking

    1 Day Workshop

    • Attaining Confidence
    • Reading your Audience
    • Capturing their attention
    • Controlling tonality
    • Use of visual aids
    • Handling disruptive audience

    Business Communication

    1 Day Workshop

    • Communicate with Influence
    • Identify communication styles to build better relationships
    • How to avoid miscommunication

    Staff Management

    1 Day Workshop

    • Using communication styles in management
    • Advance performance feedback
    • Building relationships and credibility
    • Structuring staff training
    • Delegation done right
    • Effective Recruitment in the description of that course

    Staff Supervision

    ½ Day Workshop

    • Bridging gap from buddy to boss
    • Goal setting techniques
    • Giving feedback to staff
    • Handling conflict

    “Rick has certainly taught me the importance of KPI’s.. Rick has got what it takes in taking a group of people to the best of their ability.”
    – Jeff Testa, Former Franchisee